This really is FAMILY dentistry! I always feel known and cared for by Dr Tsai and all the staff. They listen and make sure you feel comfortable. They remember things you've told them at other visits. AND they do great work helping you keep your teeth healthy!
I was today years old when I finally found out why we get our teeth cleaned. A dentist had never taken the time to explain everything to me and help guide me through decisions. I feel great about my visit.
Our experience with Dr. Tsai has been great! He’s been very professional, friendly and patient, taking care of every detail, discussing the issues thoroughly and respecting our decisions.
Cathy is wonderful and has been offering us great advice on the trails, beaches and vacation! :)
I have had my teeth cleaned and a crown done with this Dentist. He is not only excellent in his craft but you will come out feeling like Dr. Tsai is your best friend! He is super friendly and I have yet to have a nerve touched! I recommend him highly!
Rebecca is amazing! She is so thorough, not only cleaning my teeth but is genuinely concerned for my health and well being. She is always giving me tips and information (and even researches for me specifically) on preventive care. Love that girl... She is awesome!!
Had a great experience, everybody was so kind and informative and very thorough. We had cleanings my sister and I and they were so thorough and gentle. I recommend Dr. Tsai and his staff.
The staff is very friendly and personable and try to develop relationships with the clients. Dr. Tsai is very good at answering questions and explaining with a fair amount of detail. I had a couple negative experiences but they were willing to work with me. I don't doubt their ability to improve and change. My experience was that I had two teeth chip. I had a filling and neither the dentist nor the hygienist checked for overspill. When the extra material came loose it chipped and hurt my tooth above it. I felt they were not very thorough, nor did they pay close attention to details that had irreversible consequences. The other tooth chipped after the last tray of my Invisalign came off. My teeth had not shifted as we were wanting them to, my teeth had moved in a way that my bite came down on two teeth only and again chipped another of my teeth. I had to move out of state right after getting the trays off, so I will have to get a new set of trays from an orthodontist in my new area. I would have done another round with Dr. Tsai had I not relocated. In hindsight, I would have gone with an orthodontist for teeth moving rather than doing it with a dentist since orthodontist specialize specifically in the moving of teeth. This was my experience but again, I don't doubt that they will learn from the problems I had and do better from here on out.
I’ve been coming here for years. The transition from Dr McDonald to Dr Tsai has been smooth. The hygienists are excellent. Super happy with the care I receive at Complete Family Dentistry.
As always everyone was very professional, knowledge, highly skilled, and friendly. I'm always treated very well. They always have my best interests in mind and work with me.
I had a very good experience at Complete Dentistry. Steve has always been one of the best hygienists in the business and always makes me feel comfortable. Dr. Tsai explained various things they look at to ensure good dental health and gave me a good understanding of my personal dental situation.
Thanks, Complete Dentistry!
Dr. Tsai is so caring, friendly, and it is so nice he takes his time with you.
The staff is so friendly and fun to talk too.
Our family loves come here.
Thanks for all your great work you do.
I’ve had regular cleaning and cavity work here. After a few traumatic experiences when I was younger, I never thought I’d be able to go back to the dentist. But, a friend had a tooth pulled here and then recommended the dentist because he was very kind, patient, and explained everything to him. I figured several years was long enough a wait to give it another try. The entire staff is very welcoming and kind. Unless I’m flooded out of Washington by one of these atmospheric rivers, I won’t be going to any other dentist!
Great experience as always. Jason and his team do a great job. They do a good job staying up to date on the latest treatment options. I always feel well informed and educated when I visit.
The day I contacted Dr. Tsai's office they were about to closing down for the day, however after explaining my situation and three hours later he had resolved the problem.
I can say with honesty I have had dentists throughout the country and in my 60 ++ years I have never found, not only a Dentist, but a person with so much compassion for his patients.
I also would like to add that his office family staff are the Best of the Best ! . The minute you walk in there you will feel your in the right place.
I have never written a review before, but I felt folks out there need to know what a wonderful group of people they are and the new friends they are going to meet.
You really owe it to yourself to visit with my " Gentle Giant"
( He's rather tall )
The staff and Dr. Tsai are so warm and professional. I just had a crown replacement from a really old one and the process was quick and perfect. Dr. Tsai also does an excellent job explaining options and details along the way. I always appreciate professionals taking time to do that. If you are looking for a new dentist don’t hesitate to give them a call.
I took my one-year-old son here for his first dental check-up and highly recommend it. Staff was friendly and helpful, the office was clean and welcoming, and Dr. Tsai made sure to make my son feel comfortable (he seems great with kids!) and to explain to me how to best take care of his new teeth. It was easy to make an appointment and the location is very convenient with plenty of parking.
Dr Tsai is an excellent successor of Dr McDonald. Couple fillings and dental hygienist sessions later both my wife and I are very happy with him and his crew!
Crandall Family Dentistry is absolutely TOP TIER!
They never disappoint and if there is a challenge they go above and beyond to make it right! They are patient needs focused first.
Their friendly staff, excellent service and quality work is allways exceptional! I drive a distance to go there because I love everything about Crandall Family Dentistry! ❤
Friendly staff. Convenient location. Top notch performance. Very professional. I highly recommend them. After 6 years together the service is still excellent. The staff is still awesome.
The staff at Complete Family Dentistry are amazing. They are very friendly and kind. My dentist Dr. McDonald is great. Him and his staff makes me feel comfortable always when they’re working on my teeth. I highly recommend them.
Dr. Tsai is incredible. He spent a lot of time with me and gave genuine advice on how to go about my issues. Mary is incredible and very patiently walked me thru my insurance options. Looking forward to getting all my treatment from him and his team. Thank you for everything you do :)
I’ve been a patient with Dr. McDonald for my entire life! That’s about 22 years of excellent dental service and most recently a wisdom teeth extraction! They have truly made me feel safe and welcome here and I couldn’t give them a higher recommendation.
Riley did a spectacular job cleaning my teeth. I’m a horrible patient, and she made the experience comfortable and quite tolerable! Dr. Bill is compassionate, kind and super gentle. Great office staff. And the best sterilization procedures I’ve seen. No cross contamination here. Rest easy knowing you’re getting great care, in a clean, welcoming environment!
Dr. McDonald has been our family dentist for over 25 years. He has always provided us with kind, thorough, knowledgeable and professional care. As their office name suggests, they have done everything we've needed in dental care: routine check-ups, cleanings, cavity fillings, wisdom teeth pulls, root canals, bridges, and inplants, etc. After big procedures, Dr. McDonald will to check-in to make sure we are doing well, which we really appreciate.
We recently met with Dr. Tsai as well. He is knowledgeable and kind; and a great addition to the team. He was able to make room for my son for an emergency appointment to repair a cracked tooth and filling. My son was very grateful.
The office and billing staff are incredibly friendly and organized. Their work is always accurate and timely.
We highly recommend this office for all your dental needs!
Dr McDonald’s office is defiantly the office you want to go to for all your dental needs.
I became a patient when I was in so much pain due to a throbbing tooth, Stephen (or Steve, he likes to be called) the hygienist was able to squeeze me into their schedule. Turned out I had to get a root canal, and then a crown.
I was having difficulties with my insurance at the time, and Mary the billing specialist manager was great at being accommodating with me going back and forth regarding coverage. She also helped me in understanding my benefits, and let me know what my out of pocket payment would be.
About 8 months or so later, I had another tooth throbbing issue and had to have a root canal done. Again, they were able to get me in ASAP. The staff is super friendly, Dr McDonald is awesome and cares about his patients. If you are looking for a great, friendly, qualified, awesome dental office. Look no more. This is the place to go!!
Absolutely love this dental office. The staff is wonderful and accomodating. My son who is on the spectrum will only go to this office. They keep things very simple for him and that's something that he needs. The hygienist are careful and take good care of you.
This really is FAMILY dentistry! I always feel known and cared for by Dr Tsai and all the staff. They listen and make sure you feel comfortable. They remember things you've told them at other visits. AND they do great work helping you keep your teeth healthy!
Scott M.
I was today years old when I finally found out why we get our teeth cleaned. A dentist had never taken the time to explain everything to me and help guide me through decisions. I feel great about my visit.
Xue W.
Our experience with Dr. Tsai has been great! He’s been very professional, friendly and patient, taking care of every detail, discussing the issues thoroughly and respecting our decisions.
Cathy is wonderful and has been offering us great advice on the trails, beaches and vacation! :)
Karen W.
Trevor B.
Dr. Tsai was very nice and gave a through exam upon my first visit. Was reasonable in assessing what fillings I needed and how to prevent future ones
Pamela H.
I have had my teeth cleaned and a crown done with this Dentist. He is not only excellent in his craft but you will come out feeling like Dr. Tsai is your best friend! He is super friendly and I have yet to have a nerve touched! I recommend him highly!
Frank P.
Rebecca is amazing! She is so thorough, not only cleaning my teeth but is genuinely concerned for my health and well being. She is always giving me tips and information (and even researches for me specifically) on preventive care. Love that girl... She is awesome!!
I. D.
Excellent Dentistry. My whole family go here including my children since they were little toddlers. I highly recommend this Dentistry for all ages.
Alyssa B.
This office is amazing! They worked to get me in and handled my dental fears with ease. Would definitely recommend!!
Mike B.
Great care and does so in a very approachable manner. Have recommended and will recommend them to many.
Savas S.
Wonderful customer service and professional care of the patients.
David R.
Very good experience as always. Dr Tsai and his staff are the best.
Jan B.
Had a great experience, everybody was so kind and informative and very thorough. We had cleanings my sister and I and they were so thorough and gentle. I recommend Dr. Tsai and his staff.
Tim F.
Ariel S.
The staff is very friendly and personable and try to develop relationships with the clients. Dr. Tsai is very good at answering questions and explaining with a fair amount of detail. I had a couple negative experiences but they were willing to work with me. I don't doubt their ability to improve and change. My experience was that I had two teeth chip. I had a filling and neither the dentist nor the hygienist checked for overspill. When the extra material came loose it chipped and hurt my tooth above it. I felt they were not very thorough, nor did they pay close attention to details that had irreversible consequences. The other tooth chipped after the last tray of my Invisalign came off. My teeth had not shifted as we were wanting them to, my teeth had moved in a way that my bite came down on two teeth only and again chipped another of my teeth. I had to move out of state right after getting the trays off, so I will have to get a new set of trays from an orthodontist in my new area. I would have done another round with Dr. Tsai had I not relocated. In hindsight, I would have gone with an orthodontist for teeth moving rather than doing it with a dentist since orthodontist specialize specifically in the moving of teeth. This was my experience but again, I don't doubt that they will learn from the problems I had and do better from here on out.
Denis A.
e V.
Asia M.
The absolute best!
Daily D.
I am so satisfied with the team.Dr.Jason Tsai is one of the best
Susan B.
Great experience beginning to end!
Cathy M.
Wonderful office and amazing staff! I highly recommend that you schedule with Complete Family Dentistry :)
Charlene S.
Dr. Tsai and the staff were professional, thorough and personable. I have every confidence in their ability to take care of my dental needs.
Sheri B.
Joan H.
Dr Tsai was skilled and very kind. I was well taken care of by him and his team.
sze W.
First class service
Always B.
My favorite place to get my teeth done.
Highly recommend 👌🙃
Kendall B.
Great experience with Dr. Tsai and team at Complete Family Dentistry!
J
Dr. Tsai is the best dentist I have ever met because he genuinely cares for his patients. Incredibly knowledgeable, ethical, and highly recommended.
Mark W.
Mitch O.
Krista F.
catherine X.
Went there per a friend’s referral. Very happy about the experience. And Rebecca is the most patient and knowledgeable hygienist I ever met.
Marshall B.
I’ve been coming here for years. The transition from Dr McDonald to Dr Tsai has been smooth. The hygienists are excellent. Super happy with the care I receive at Complete Family Dentistry.
Christie G.
Love Dr. Tsai and the hygienists there...always kind, gentle and honest without being demeaning. By far the best dentist experience I've ever had!
david M.
As always everyone was very professional, knowledge, highly skilled, and friendly. I'm always treated very well. They always have my best interests in mind and work with me.
Jeff R.
I had a very good experience at Complete Dentistry. Steve has always been one of the best hygienists in the business and always makes me feel comfortable. Dr. Tsai explained various things they look at to ensure good dental health and gave me a good understanding of my personal dental situation.
Thanks, Complete Dentistry!
Dawnte J.
Stephanie K.
Ann G.
Dr. Tsai is so caring, friendly, and it is so nice he takes his time with you.
The staff is so friendly and fun to talk too.
Our family loves come here.
Thanks for all your great work you do.
Phuong N.
Monserrat T.
Brian L.
Tylor L.
I’ve had regular cleaning and cavity work here. After a few traumatic experiences when I was younger, I never thought I’d be able to go back to the dentist. But, a friend had a tooth pulled here and then recommended the dentist because he was very kind, patient, and explained everything to him. I figured several years was long enough a wait to give it another try. The entire staff is very welcoming and kind. Unless I’m flooded out of Washington by one of these atmospheric rivers, I won’t be going to any other dentist!
Jesse K.
Great experience as always. Jason and his team do a great job. They do a good job staying up to date on the latest treatment options. I always feel well informed and educated when I visit.
pierre L.
GaryDiane L.
At 72, could be the best care i’ve seen. Very thoughtful and complete. State of the art equipment and what a good cleaning, wow, the best.
Karie P.
Everyone is friendly and helpful. They make sure you understand all procedures and options and always keep your safety and comfort a top priority.
Colleen T.
Laura S.
Bruce M.
tim O.
The day I contacted Dr. Tsai's office they were about to closing down for the day, however after explaining my situation and three hours later he had resolved the problem.
I can say with honesty I have had dentists throughout the country and in my 60 ++ years I have never found, not only a Dentist, but a person with so much compassion for his patients.
I also would like to add that his office family staff are the Best of the Best ! . The minute you walk in there you will feel your in the right place.
I have never written a review before, but I felt folks out there need to know what a wonderful group of people they are and the new friends they are going to meet.
You really owe it to yourself to visit with my " Gentle Giant"
( He's rather tall )
Jan C.
The staff and Dr. Tsai are so warm and professional. I just had a crown replacement from a really old one and the process was quick and perfect. Dr. Tsai also does an excellent job explaining options and details along the way. I always appreciate professionals taking time to do that. If you are looking for a new dentist don’t hesitate to give them a call.
Lansia J.
I took my one-year-old son here for his first dental check-up and highly recommend it. Staff was friendly and helpful, the office was clean and welcoming, and Dr. Tsai made sure to make my son feel comfortable (he seems great with kids!) and to explain to me how to best take care of his new teeth. It was easy to make an appointment and the location is very convenient with plenty of parking.
Pet A.
Dr Tsai is an excellent successor of Dr McDonald. Couple fillings and dental hygienist sessions later both my wife and I are very happy with him and his crew!
B M.
Valerie S.
Crandall Family Dentistry is absolutely TOP TIER!
They never disappoint and if there is a challenge they go above and beyond to make it right! They are patient needs focused first.
Their friendly staff, excellent service and quality work is allways exceptional! I drive a distance to go there because I love everything about Crandall Family Dentistry! ❤
Alyssum W.
Kirk W.
Friendly team at this office, all around. I found their work to be very thorough, too.
Alan D.
Efficient, Professional and Friendly...and on time!
Chris G.
I consistently have a great service experience, they are informative and highly personable, thank you!
Mike W.
Friendly staff. Convenient location. Top notch performance. Very professional. I highly recommend them. After 6 years together the service is still excellent. The staff is still awesome.
Avis M.
Bernadita S.
The staff at Complete Family Dentistry are amazing. They are very friendly and kind. My dentist Dr. McDonald is great. Him and his staff makes me feel comfortable always when they’re working on my teeth. I highly recommend them.
ARIKA A.
Dr. Tsai is incredible. He spent a lot of time with me and gave genuine advice on how to go about my issues. Mary is incredible and very patiently walked me thru my insurance options. Looking forward to getting all my treatment from him and his team. Thank you for everything you do :)
John M.
Excellent work by Dr. McDonald very ably assisted by all who work with him from the office welcome to his dental assistants.
Audrey M.
I’ve been a patient with Dr. McDonald for my entire life! That’s about 22 years of excellent dental service and most recently a wisdom teeth extraction! They have truly made me feel safe and welcome here and I couldn’t give them a higher recommendation.
Lora C.
Great visit and Rebeca did a super job in cleaning my teeth as well as explaining, in detail, on issues I have and how to care for them !!
Christi G.
Jim R.
Everything g went well! Very pleased with the new doctor or!
Melissa O.
Riley did a spectacular job cleaning my teeth. I’m a horrible patient, and she made the experience comfortable and quite tolerable! Dr. Bill is compassionate, kind and super gentle. Great office staff. And the best sterilization procedures I’ve seen. No cross contamination here. Rest easy knowing you’re getting great care, in a clean, welcoming environment!
Kathy M.
Steve O.
Excellent dental work and extremely pleasant and attentive staff.
Sherie M.
Dr. McDonald has been our family dentist for over 25 years. He has always provided us with kind, thorough, knowledgeable and professional care. As their office name suggests, they have done everything we've needed in dental care: routine check-ups, cleanings, cavity fillings, wisdom teeth pulls, root canals, bridges, and inplants, etc. After big procedures, Dr. McDonald will to check-in to make sure we are doing well, which we really appreciate.
We recently met with Dr. Tsai as well. He is knowledgeable and kind; and a great addition to the team. He was able to make room for my son for an emergency appointment to repair a cracked tooth and filling. My son was very grateful.
The office and billing staff are incredibly friendly and organized. Their work is always accurate and timely.
We highly recommend this office for all your dental needs!
Delsi
Dr McDonald’s office is defiantly the office you want to go to for all your dental needs.
I became a patient when I was in so much pain due to a throbbing tooth, Stephen (or Steve, he likes to be called) the hygienist was able to squeeze me into their schedule. Turned out I had to get a root canal, and then a crown.
I was having difficulties with my insurance at the time, and Mary the billing specialist manager was great at being accommodating with me going back and forth regarding coverage. She also helped me in understanding my benefits, and let me know what my out of pocket payment would be.
About 8 months or so later, I had another tooth throbbing issue and had to have a root canal done. Again, they were able to get me in ASAP. The staff is super friendly, Dr McDonald is awesome and cares about his patients. If you are looking for a great, friendly, qualified, awesome dental office. Look no more. This is the place to go!!
Rowena A.
Cesar C.
Jeff I.
Wonderful place for dentistry. Always think of their patients!
Jean H.
Diane S.
William U.
José C.
Courtney G.
Kevin K.
Great experience. Dr Tsai is awesome. I came out with a brighter smile and some tips for a better golf swing. Would give 6 stars.
Colleen T.
Helen M.
Absolutely love this dental office. The staff is wonderful and accomodating. My son who is on the spectrum will only go to this office. They keep things very simple for him and that's something that he needs. The hygienist are careful and take good care of you.